Shift Leader

Houchens Food Group; Lexington (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Houchens Food Group is seeking a proactive Shift Supervisor to lead daily shift operations, ensuring smooth workflow and high service standards. This role focuses on supervising staff, maintaining safety compliance, and delivering exceptional guest experiences in a fast-paced environment.

The ideal candidate will have supervisory experience in retail, hospitality, or food service, with strong communication and organizational skills.

Qualifications

• Proven supervisory or leadership experience, preferably in retail, hospitality, or food service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively under pressure and handle multiple tasks.
• Flexibility to work evenings, weekends, and holidays.
• Basic proficiency in POS systems and Microsoft Office Suite.
• High school diploma or equivalent; leadership training is a plus.

Responsibilities

• Oversee daily shift operations to ensure smooth and efficient workflow.
• Supervise and motivate team members to deliver high-quality service.
• Ensure compliance with company policies, safety standards, and health regulations.
• Handle customer inquiries, complaints, and feedback professionally.
• Manage inventory levels and assist with stock replenishment.
• Train, mentor, and evaluate staff performance.
• Maintain a clean, organized, and welcoming environment for customers and staff.

Skills

Supervisory experience

Communication

Organizational skills

Time management

Flexibility

POS systems

High school diploma

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Description

Shift Supervisor

We are seeking a motivated and organized Shift Supervisor to join our dynamic team. This role offers an excellent opportunity to lead daily operations, ensure customer satisfaction, and support team development in a fast-paced environment. If you are a proactive leader with a passion for service excellence, we encourage you to apply.

Key Responsibilities:

• Oversee daily shift operations to ensure smooth and efficient workflow
• Supervise and motivate team members to deliver high-quality service
• Ensure compliance with company policies, safety standards, and health regulations
• Handle customer inquiries, complaints, and feedback professionally
• Manage inventory levels and assist with stock replenishment
• Train, mentor, and evaluate staff performance
• Maintain a clean, organized, and welcoming environment for customers and staff

Skills and Qualifications:

• Proven experience in a supervisory or leadership role, preferably in retail, hospitality, or food service
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Ability to work effectively under pressure and handle multiple tasks
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Basic proficiency in POS systems and Microsoft Office Suite
• High school diploma or equivalent; additional leadership training is a plus

Join our team and be part of a company that values growth, teamwork, and exceptional service. We offer competitive compensation, opportunities for advancement, and a supportive work environment dedicated to your professional development.