Shift Operations Supervisor – Path to Leadership

Ryder System, Inc.; Houston (TX); On-site; USD 68,000 - 83,000; Full time

Job summary

Ryder System, Inc. in Houston, TX seeks an Operations Supervisor to assist the Operations Manager with shift-level operations and personnel. The role includes supervising technicians, coordinators, and service staff, ensuring on-time performance, and balancing financial and quality targets.

The position emphasizes labor management, customer satisfaction, and asset protection. The role offers growth toward operations leadership and cross-functional training within Ryder's shop network.

Qualifications

• Requires a high school diploma or GED; advanced degrees preferred but not required.
• Associate's or Bachelor's degree preferred with 1–3 years in maintenance ops environment.
• Supervisory experience preferred; prior Ryder experience is a plus.
• Experience with a Shop Management System and Microsoft Office is beneficial.

Responsibilities

• Oversee workflow management, planning and scheduling for a shift.
• Lead and develop personnel on shift; manage performance expectations.
• Ensure customer satisfaction through effective communication and vehicle uptime.
• Monitor shop metrics, labor utilization, and quality of repairs.
• Maintain safety, DOT and EPA compliance across shop activities.

Skills

Supervisory experience

Vehicle diagnostics/repair knowledge

Customer communication

Microsoft Office

Education

High school diploma/GED

Associate's degree preferred

Bachelor's degree preferred

Tools

Shop Management System

Microsoft Office

Job description

Ryder System, Inc. in Houston, TX seeks an Operations Supervisor to assist the Operations Manager with shift-level operations and personnel. The role includes supervising technicians, coordinators, and service staff, ensuring on-time performance, and balancing financial and quality targets.

The position emphasizes labor management, customer satisfaction, and asset protection. The role offers growth toward operations leadership and cross-functional training within Ryder's shop network.