Shift Operations Leader — Process & Team Coach

gopuff; Durham (NC); On-site; USD 50,000 - 65,000; Full time

Job summary

Gopuff is seeking a Process Lead for our Operations team in Durham, North Carolina. This leadership role focuses on ensuring order accuracy and efficient delivery to customers, while coaching the team for optimal performance.

The successful candidate will handle tasks such as directing associate activities, troubleshooting issues, and training new associates. This position demands leadership experience and the ability to handle various responsibilities during shifts, including working during peak hours.

Qualifications

• 2 years of internal Gopuff experience.
• 2+ years in leadership in retail, grocery, military, or restaurant.
• Ability to work with fluid schedules during peak hours.

Responsibilities

• Lead day-to-day tasks of Pack and Receive and Kitchen teams.
• Direct associate activities and troubleshoot site issues.
• Develop and train new associates.

Skills

Leadership Experience

Process Improvement

Team-oriented Mentality

Job description

Gopuff is seeking a Process Lead for our Operations team in Durham, North Carolina. This leadership role focuses on ensuring order accuracy and efficient delivery to customers, while coaching the team for optimal performance.

The successful candidate will handle tasks such as directing associate activities, troubleshooting issues, and training new associates. This position demands leadership experience and the ability to handle various responsibilities during shifts, including working during peak hours.