Shift Operations Leader – Pack, Receive & Kitchen

Jobless; Philadelphia (Philadelphia County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Job summary

Gopuff is seeking a Process Lead for our Operations team. Reporting to the Site Leader or Manager, you will lead performance and day to day tasks of both the Pack and Receive and Kitchen teams. The success of the team will rely on your ability to coach and motivate the team with a focus on perfecting the customer experience for each order.

We put our customers first. We aim to deliver snacks and essentials around the clock.

Qualifications

• 2+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience.
• 1+ years of experience in improving processes and efficiencies; ServeSafe Certification highly preferred.
• Professional fluency in Spanish is preferred.

Responsibilities

• Pack orders and receive inbound inventory during low vol / min staffed periods.
• Completing ICQA in low vol / min staffed periods.
• Support the associate team in gaps during shift coverage and move product with carts, pallet jacks, dollies.
• Direct all associate activities during the shift as quarterback.
• Escalate site issues in real time to Site Leadership and Live Monitoring.
• Ensure completion of close/open checklists for OA team.
• Oversee execution of all facility operations and delivery processes for your shift.

Skills

Leadership experience

Process improvement

Spanish (preferred)

Job description

Gopuff is seeking a Process Lead for our Operations team. Reporting to the Site Leader or Manager, you will lead performance and day to day tasks of both the Pack and Receive and Kitchen teams. The success of the team will rely on your ability to coach and motivate the team with a focus on perfecting the customer experience for each order.

We put our customers first. We aim to deliver snacks and essentials around the clock.