Shift Operations Leader – Growth Path

Ryder System, Inc.; Buford (GA); Hybrid; USD 60,000 - 74,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

Ryder System, Inc. in Buford, GA is seeking an Operations Supervisor to support the Operations Manager with shift-level operations and personnel. The role includes supervising technicians, customer service coordinators, and service staff to meet safety, quality, and cost targets.

You will drive performance, coordinate scheduling, and ensure vehicle uptime while maintaining strong customer communication. This position offers growth within Ryder and a focus on continuous improvement.

Qualifications

• HS diploma or GED required.
• Associate or Bachelor’s degree preferred with relevant experience.
• Experience in maintenance operations and supervisory roles is valued.

Responsibilities

• Workflow management: planning, scheduling and assigning work to technicians.
• Labor management: training and development of personnel; performance management.
• Customer management: ensure satisfaction, manage PM scheduling and status updates.
• Asset management: maintain shop appearance and tooling needs.

Skills

Leadership

Shift supervision

Customer service

Communication

Problem solving

Safety awareness

Education

HS diploma/GED

Associate degree preferred

Bachelor's degree preferred

Tools

Shop Management System

Microsoft Office

Job description

Ryder System, Inc. in Buford, GA is seeking an Operations Supervisor to support the Operations Manager with shift-level operations and personnel. The role includes supervising technicians, customer service coordinators, and service staff to meet safety, quality, and cost targets.

You will drive performance, coordinate scheduling, and ensure vehicle uptime while maintaining strong customer communication. This position offers growth within Ryder and a focus on continuous improvement.