Shift Operations Leader - Food Safety & Service

McDonald's Restaurants Limited; Brattleboro (VT); On-site; USD 45,000 - 65,000; Full time

Job summary

McDonald’s Corporation is seeking a Certified Swing Manager to lead the shift, directing crew across drive-thru, counter, kiosk, mobile order, and curbside to ensure fast, friendly and accurate service while maintaining quality and cleanliness.

The role emphasizes food safety and operational compliance, overseeing labor deployment, waste control, and cash handling, while coaching teammates and fostering a respectful, high-performance environment.

Qualifications

• Directs shift teams and assigns crew tasks to meet service goals.
• Monitors drive-thru, front counter, kiosk and curbside to ensure fast, friendly, accurate service.
• Ensures food safety procedures and cleanliness standards are followed at all times.

Responsibilities

• Lead the shift team and manage floor operations to deliver quality service.
• Maintain brand standards and uphold safety, cleanliness, and regulatory compliance.

Skills

Leadership

Shift management

Team coaching

Customer service

Food safety

Job description

McDonald’s Corporation is seeking a Certified Swing Manager to lead the shift, directing crew across drive-thru, counter, kiosk, mobile order, and curbside to ensure fast, friendly and accurate service while maintaining quality and cleanliness.

The role emphasizes food safety and operational compliance, overseeing labor deployment, waste control, and cash handling, while coaching teammates and fostering a respectful, high-performance environment.