Shift Operations Lead — Fast Service

McDonald's Restaurants Limited; Essex Junction (VT); On-site; USD 42,000 - 54,000; Full time

Job summary

McDonald’s Corporation in the United States seeks a Certified Swing Manager to lead shift operations, ensuring safe, fast, friendly service while upholding quality and cleanliness standards.

The role focuses on directing crew, managing labor, and coaching team members to deliver exceptional guest experiences across drive-thru, counter, and other channels. Strong leadership and food-safety knowledge are essential.

Qualifications

• Experience leading restaurant shifts and teams.
• Knowledge of McDonald's brand standards and SOPs.
• Strong leadership and communication skills.

Responsibilities

• Oversee daily restaurant operations during assigned shifts.
• Direct crew members, assign positions, and manage floor operations to deliver a great guest experience.
• Enforce food safety, cleanliness, and brand standards; monitor hospitality and speed of service.

Skills

Leadership

Team Management

Customer Service

Food Safety

Job description

McDonald’s Corporation in the United States seeks a Certified Swing Manager to lead shift operations, ensuring safe, fast, friendly service while upholding quality and cleanliness standards.

The role focuses on directing crew, managing labor, and coaching team members to deliver exceptional guest experiences across drive-thru, counter, and other channels. Strong leadership and food-safety knowledge are essential.