Shift Leader & Operations Champion — Fast, Safe, Welcoming

McDonald's Restaurants Limited; Essex Junction (VT); On-site; USD 52,000 - 78,000; Full time

Job summary

McDonald’s Corporation is seeking a Certified Swing Manager to lead the restaurant during assigned shifts, ensuring safe, efficient operations and strict adherence to brand standards across drive-thru, counter, kiosk, mobile order, and curbside.

You will direct crew, assign roles, monitor speed of service, food quality, and hospitality, enforce food safety procedures, manage labor and costs, and coach team members to deliver fast, friendly, accurate service.

Qualifications

• Must lead and motivate a shift team to achieve targets.
• Ensure guest satisfaction through proactive service behaviors.
• Maintain high standards of food safety and cleanliness.
• Communicate effectively with store leadership and peers.

Responsibilities

• Oversee daily shift operations and assign crew tasks.
• Monitor speed of service, order accuracy, and hospitality.
• Enforce food safety procedures and maintain equipment and facilities.
• Manage labor deployment and control costs on shift.
• Coach, train, and provide feedback to crew members.

Skills

Leadership

Team coaching

Customer service

Food safety

Job description

McDonald’s Corporation is seeking a Certified Swing Manager to lead the restaurant during assigned shifts, ensuring safe, efficient operations and strict adherence to brand standards across drive-thru, counter, kiosk, mobile order, and curbside.

You will direct crew, assign roles, monitor speed of service, food quality, and hospitality, enforce food safety procedures, manage labor and costs, and coach team members to deliver fast, friendly, accurate service.