Shift Leader: Fast, Safe, Guest-First Operations

McDonald's Restaurants Limited; Hillsborough (NH); On-site; USD 42,000 - 56,000; Full time

Job summary

McDonald's is seeking a Certified Swing Manager to oversee daily restaurant operations during assigned shifts, ensuring fast, friendly, and accurate service across drive-thru, front counter, kiosk, mobile order and curbside while maintaining safety and brand standards.

This leader directs crew members, assigns positions, monitors food quality and hospitality, enforces food safety procedures, manages labor deployment and costs, coaches team members, resolves guest concerns, documents incidents,

Responsibilities

• Oversee daily restaurant operations during assigned shifts, ensuring fast, friendly, and accurate service across drive-thru, front counter, kiosk, mobile order and curbside while maintaining safety and brand standards.
• Direct crew members, assign positions, monitor food quality and hospitality, enforce food safety procedures, manage labor deployment and costs, coach team members, resolve guest concerns, document incidents, and communicate shift performance to the General Manager.

Job description

McDonald's is seeking a Certified Swing Manager to oversee daily restaurant operations during assigned shifts, ensuring fast, friendly, and accurate service across drive-thru, front counter, kiosk, mobile order and curbside while maintaining safety and brand standards.

This leader directs crew members, assigns positions, monitors food quality and hospitality, enforces food safety procedures, manages labor deployment and costs, coaches team members, resolves guest concerns, documents incidents,