Shift Manager — Lead Team to 5-Star Service

Taco Bell Corp.; Scotts Valley (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

DRG Cares Grant Program - Grants to…

DRG Savings Marketplace - Exclusive…

Employee Assistance Program - Counse…

Live Mas Scholarship Program

Employee Referral Program

Education Benefits - GED reimbursement

DailyPay - Paychecks daily

Job summary

Diversified Restaurant Group is seeking a Shift Manager (SM) for our California locations. The role focuses on delivering excellent customer service, leading a team, and ensuring restaurant operations adhere to company standards.

You will act as MIC, support training, and help drive profitability. The ideal candidate will have restaurant experience with leadership, English proficiency, health card, and a commitment to safety and quality.

Qualifications

• Must be 18 years or older.
• 6 months to 1 year of restaurant experience with leadership.
• Health Card required by state/local rules.
• Basic math and reading proficiency.
• Must read, speak, write, and understand English.
• Reliable transportation.
• Criminal Background Check required.
• SERVSAFE Certification completion or course required.
• Strong verbal communication skills.
• Physical ability to stand/walk for long periods and lift up to 50 pounds.

Responsibilities

• Provide 5-star customer service and ensure satisfaction.
• Lead, coach, and motivate team members across shifts.
• Train and develop future leaders.
• Serve as Manager-in-Charge (MIC) and enforce policies.
• Assist with restaurant financial goals and P&L awareness.
• Communicate issues up to senior leadership promptly.

Skills

Customer service

Team leadership

Team development

Operations leadership

Communication

English proficiency

Problem solving

Job description

Diversified Restaurant Group is seeking a Shift Manager (SM) for our California locations. The role focuses on delivering excellent customer service, leading a team, and ensuring restaurant operations adhere to company standards.

You will act as MIC, support training, and help drive profitability. The ideal candidate will have restaurant experience with leadership, English proficiency, health card, and a commitment to safety and quality.