Shift Manager - Lead Team, Deliver 5-Star Service

Taco Bell Corp.; Castro Valley (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

DRG Cares Grant Program - Grants to助员工

DRG Savings Marketplace - Exclusive DR

Employee Assistance Program - Counsel,

Live Mas Scholarship Program

Employee Referral Program

Education Benefits - GED reimbursement

DailyPay - Daily pay access

Job summary

Golden Gate Bell, LLC is seeking a Shift Manager (SM) to oversee restaurant operations on duty. The role emphasizes delivering 5-star customer service, leading and developing the team, and acting as MIC to uphold policy standards.

Ideal candidates bring leadership experience in a restaurant, strong communication, and a commitment to safety. This is a full-time, on-site position with opportunities for growth and benefits.

Qualifications

• Must be 18 years or older.
• 6–12 months restaurant leadership experience preferred.
• Maintain a current Health Card per state/local requirements.
• Basic math and reading proficiency.
• Must read, speak, comprehend, and write in English.
• Reliable transportation.
• Must pass a Criminal Background Check.
• Must pass SERVSAFE Certification Course and Exam.
• Strong verbal communication skills.
• Physical ability to stand, walk, and lift up to 50 pounds.

Responsibilities

• Provide 5-star customer service and ensure customer satisfaction is a top priority.
• Lead, coach, and motivate team members; ensure timely completion of duties and professional appearance.
• Train and develop teammates aspiring to leadership roles; provide constructive feedback.
• Serve as Manager-in-Charge (MIC) and uphold company policies and standards.
• Assist upper management with achieving the restaurant's financial goals (P&L management).
• Maintain open communication with upper leadership about any on-site issues.

Skills

Customer Service

Team Leadership

Team Development

Operations Leadership

P&L Management

Communication

English Proficiency

Stand and Lift 50 lbs

Job description

Golden Gate Bell, LLC is seeking a Shift Manager (SM) to oversee restaurant operations on duty. The role emphasizes delivering 5-star customer service, leading and developing the team, and acting as MIC to uphold policy standards.

Ideal candidates bring leadership experience in a restaurant, strong communication, and a commitment to safety. This is a full-time, on-site position with opportunities for growth and benefits.