Restaurant Shift Leader — 5-Star Service & Team Coach

Taco Bell Corp.; Half Moon Bay (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

DRG Cares Grant Program

DRG Savings Marketplace

Employee Assistance Program

Live Mas Scholarship Program

Employee Referral Program

Education Benefits

DailyPay

Job summary

Diversified Restaurant Group is seeking a Shift Manager (SM) to oversee restaurant operations on duty, lead a high-energy team, and ensure 5-star customer service. The role reports to the AGM/GM/AC and requires willingness to take responsibility as MIC when needed.

You will coach staff, train for leadership roles, manage daily operations, and help achieve the restaurant's financial goals. Strong communication with leadership and adherence to policies are essential.

Qualifications

• Must be 18 years or older.
• 6–12 months of restaurant leadership experience.
• Must pass a Criminal Background Check.
• Must pass SERVSAFE Certification Course and Exam.
• Must read, speak, comprehend, and write in English.

Responsibilities

• Provide 5-star customer service and ensure customer satisfaction is a top priority.
• Lead, coach, and motivate team members to succeed; verify duties are completed on time and that appearance is professional.
• Train and develop individuals for leadership roles, providing constructive feedback.
• Serve as the MIC and ensure adherence to company policies and standards.
• Assist upper leadership with achieving the restaurant's financial goals.
• Keep upper leadership informed about any issues at the restaurant.

Skills

Leadership

Customer Service

Communication

Team Development

English proficiency

Job description

Diversified Restaurant Group is seeking a Shift Manager (SM) to oversee restaurant operations on duty, lead a high-energy team, and ensure 5-star customer service. The role reports to the AGM/GM/AC and requires willingness to take responsibility as MIC when needed.

You will coach staff, train for leadership roles, manage daily operations, and help achieve the restaurant's financial goals. Strong communication with leadership and adherence to policies are essential.