Shift Supervisor: Lead Team to 5-Star Service

Taco Bell Corp.; Basehor (KS); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

DRG Cares Grant Program

DRG Savings Marketplace

Employee Assistance Program

Live Mas Scholarship Program

Employee Referral Program

Education Benefits

DailyPay

Job summary

Diversified Restaurant Group seeks a Shift Manager to oversee restaurant operations during shifts. You will motivate the team, deliver 5-star customer service, and model professional standards.

Responsibilities include coaching staff, leading operations as MIC, and supporting financial goals while communicating issues to leadership. Must be at least 18, with restaurant leadership experience and SERVSAFE certification.

Qualifications

• Must be 18 years or older.
• 6 months to 1 year of restaurant experience with leadership across shifts.
• Must maintain a Health Card per state/local requirements.
• Basic math and reading proficiency.
• Must read, write and speak English.
• Reliable transportation and ability to pass a criminal background check.
• Must pass SERVSAFE Certification course and exam.
• Strong verbal communication skills.

Responsibilities

• Provide 5-star customer service and prioritize customer satisfaction.
• Lead, coach, and motivate team members; ensure duties are completed on time and appearance is professional.
• Train and develop individuals pursuing leadership roles; give constructive feedback.
• Serve as Manager-in-Charge (MIC) and uphold company policies and standards.
• Assist upper management in achieving restaurant financial goals (Profit & Loss).
• Communicate issues up to upper leadership to keep them informed.

Skills

Team leadership

Customer service

Communication skills

English proficiency

Problem solving

Job description

Diversified Restaurant Group seeks a Shift Manager to oversee restaurant operations during shifts. You will motivate the team, deliver 5-star customer service, and model professional standards.

Responsibilities include coaching staff, leading operations as MIC, and supporting financial goals while communicating issues to leadership. Must be at least 18, with restaurant leadership experience and SERVSAFE certification.