Shift Manager: 5-Star Service Leader | DailyPay

Taco Bell Corp.; Moreno Valley (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

DRG Cares Grant Program

DRG Savings Marketplace

Employee Assistance Program

Live Mas Scholarship Program

Employee Referral Program

Education Benefits

DailyPay

Job summary

Diversified Restaurant Group is seeking a Shift Manager to oversee restaurant operations on duty, motivate the team and deliver 5-star service to customers and colleagues. You will manage team performance, training, and ensure policy compliance across shifts.

The role emphasizes leadership, customer focus, and problem-solving in a fast-paced franchise environment. California location, non-exempt, full-time position.

Qualifications

• Must be 18 years or older.
• Preferred: 6 months to 1 year of restaurant experience with demonstrated leadership across shifts.
• Health Card current as required by state/local law.
• Basic math and reading proficiency.
• Must read, speak, comprehend and write in English.
• Reliable transportation required.
• Criminal background check clearance required.
• Pass SERVSAFE Certification Course and Exam.
• Strong verbal communication skills.

Responsibilities

• Customer Service: Provide 5-star service to all customers and ensure customer satisfaction is a top priority.
• Team Leadership: Lead, coach, and motivate team members to succeed; verify duties are completed on time and appearance standards maintained.
• Team Development: Train and develop potential leaders, providing constructive feedback.
• Operations Leadership: Serve as MIC and ensure adherence to policies and standards.
• Profit & Loss Management: Assist leadership in achieving restaurant financial goals.
• Communication: Keep upper leadership informed about issues at the restaurant.

Skills

Team leadership

Customer service

Communication

Problem solving

English proficiency

Job description

Diversified Restaurant Group is seeking a Shift Manager to oversee restaurant operations on duty, motivate the team and deliver 5-star service to customers and colleagues. You will manage team performance, training, and ensure policy compliance across shifts.

The role emphasizes leadership, customer focus, and problem-solving in a fast-paced franchise environment. California location, non-exempt, full-time position.