Shift Manager: Lead Team, Drive-Thru & Guest Experience

guernseysonic; Perryville (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

Guernsey Sonic in Perryville, MO seeks an Assistant Manager to lead shifts, train staff, and ensure top-quality food and guest service. You will manage scheduling, perform opening/closing duties, and uphold health and safety standards.

Qualifications include 2+ years in restaurant management or 1 year in retail management, strong communication skills, and the ability to handle guest and employee concerns while controlling costs.

Qualifications

• At least 2 years of restaurant management experience or 1 year of retail management experience.
• Experience running a restaurant shift without supervision.
• General restaurant or retail knowledge; knowledge of federal, state, and local health and safety laws and regulations.
• Basic computer, math, and reading skills; effective verbal and written communication; problem-solving, multi-tasking, leadership, time-management, and conflict-resolution skills.

Responsibilities

• Train, manage, direct, coach, lead, and assign drive-in employees during shift.
• Lead drive-in operations to provide an optimal guest experience.
• Manage staffing levels during shift; perform opening/closing duties.
• Handle guest issues/concerns during shift and resolve them promptly.
• Monitor drive-in’s food, labor, paper, and inventory for cost-control and efficiency.
• Maintain drive-in records and ensure compliance with policies and laws.

Skills

Restaurant management

Staff coaching

Guest service

Health and safety

Verbal/written communication

Staffing & scheduling

Job description

Guernsey Sonic in Perryville, MO seeks an Assistant Manager to lead shifts, train staff, and ensure top-quality food and guest service. You will manage scheduling, perform opening/closing duties, and uphold health and safety standards.

Qualifications include 2+ years in restaurant management or 1 year in retail management, strong communication skills, and the ability to handle guest and employee concerns while controlling costs.