Shift Manager: Lead Team to 5-Star Service

Taco Bell Corp.; Livermore (CA); Presencial; USD 25.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

DRG Cares Grant Program

DRG Savings Marketplace

Employee Assistance Program

Live Mas Scholarship Program

Employee Referral Program

Education Benefits - GED reimbursement

DailyPay

Descripción de la vacante

Golden Gate Bell, LLC is seeking a Shift Manager to oversee daily restaurant operations while on duty. The role emphasizes motivating the team to deliver 5-star service to customers and colleagues, and to uphold company standards.

The Shift Manager will lead by example, train and develop staff, and serve as MIC, ensuring compliance with policies and maintaining strong communication with senior leadership. This position typically requires on-site work in a fast-paced environment.

Formación

• Must be 18 years or older.
• Preferred: 6 months to 1 year of restaurant experience with leadership across all shifts.
• Must maintain a Health Card per state/local requirements.
• Basic math and reading proficiency.
• Must read, speak, comprehend, and write in English.
• Must have reliable transportation.
• Must pass a Criminal Background Check.
• Must pass SERVSAFE Certification Course and Exam.

Responsabilidades

• Provide 5-star customer service and ensure customer satisfaction.
• Lead, coach, and motivate team members; verify duties are completed on time.
• Develop and train individuals seeking leadership roles; give constructive feedback.
• Act as Manager-in-Charge (MIC) and ensure adherence to policies and standards.
• Assist upper leadership with achieving restaurant financial goals (profit & loss).
• Communicate issues to upper leadership in a timely manner.

Conocimientos

Leadership experience

Customer service

Restaurant experience

English proficiency

Stamina & shift coverage

Herramientas

SERVSAFE Certification

Descripción del empleo

Golden Gate Bell, LLC is seeking a Shift Manager to oversee daily restaurant operations while on duty. The role emphasizes motivating the team to deliver 5-star service to customers and colleagues, and to uphold company standards.

The Shift Manager will lead by example, train and develop staff, and serve as MIC, ensuring compliance with policies and maintaining strong communication with senior leadership. This position typically requires on-site work in a fast-paced environment.