Shift Manager: Lead Operations & Team Performance

Taco Bell; Portland (OR); On-site; USD 25,000 - 33,000; Full time

Job summary

Taco Bell in Portland, OR is seeking a Shift Manager to lead restaurant shifts under the Restaurant Manager. The role covers Level 1–4 responsibilities, with progression based on skills and operational knowledge, and requires full certification (Shift Leader training path and ServSafe).

You will supervise team members, manage shifts, train staff, handle cash and reports, and ensure food safety, cleanliness, and customer service. Strong leadership and communication are essential for success.

Qualifications

• High school diploma or GED.
• Strong customer service skills.
• Strong communication skills.
• Basic computer and math skills.
• Must be at least 18 years of age.
• Must be Serv Safe certified.

Responsibilities

• Maintain restaurant cleanliness, food quality, sanitation, and customer service.
• Manage costs within budgeted levels including cash handling and labor.
• Set up cash registers and ensure smooth shift transitions.
• Supervise shifts, direct team members, and focus on service.
• Train staff in stations and procedures.
• Complete shift management administrative tasks and reports.
• Conduct shift walkthroughs to ensure smooth operations.
• Enforce safety procedures for staff and customers.
• Coach and develop team members.

Skills

Customer service

Communication

Basic math

Basic computer skills

18+ age

Serv Safe certified

Education

High school diploma or GED

Tools

ServSafe certification

Job description

Taco Bell in Portland, OR is seeking a Shift Manager to lead restaurant shifts under the Restaurant Manager. The role covers Level 1–4 responsibilities, with progression based on skills and operational knowledge, and requires full certification (Shift Leader training path and ServSafe).

You will supervise team members, manage shifts, train staff, handle cash and reports, and ensure food safety, cleanliness, and customer service. Strong leadership and communication are essential for success.