Shift Manager: Lead Joyful Bakery Team & Service

Harri; El Paso (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible scheduling

Employee discounts

Earlier closing hours

Casual work environment

Leadership development

Job summary

Nothing Bundt Cakes is seeking a Shift Manager to lead bakery operations on assigned shifts and support team members across all areas of the bakery. You will help ensure guests receive outstanding service while maintaining high standards for quality, cleanliness, and teamwork.

The role involves coaching, opening/closing procedures, cash handling, daily reporting, and ensuring food safety and sanitation. You will foster a positive, team-oriented culture and contribute to celebrations with guests.

Qualifications

• Leadership experience in fast-paced settings.
• Strong customer service and communication skills.
• Ability to lead by example in a busy environment.
• Excellent organizational and problem-solving abilities.
• Dependable, detail-oriented, and results-driven.
• Flexible availability including weekends and holidays.
• Ability to stand for long periods and lift up to 25 pounds.

Responsibilities

• Lead and motivate team members to deliver exceptional guest experiences
• Oversee daily bakery operations and ensure smooth shift execution
• Provide coaching, training, and support to team members
• Assist with opening and closing procedures, cash handling, and daily reporting
• Ensure compliance with food safety, sanitation, and company standards
• Support guest service, cake decoration, frosting, and production activities as needed
• Address guest concerns professionally and resolve issues promptly
• Monitor inventory levels and communicate operational needs to management
• Foster a positive, team-oriented culture that reflects the Nothing Bundt Cakes brand

Skills

Leadership

Supervision

Customer Service

Communication

Organization

Problem Solving

Flexibility

Physical Stamina

Job description

Nothing Bundt Cakes is seeking a Shift Manager to lead bakery operations on assigned shifts and support team members across all areas of the bakery. You will help ensure guests receive outstanding service while maintaining high standards for quality, cleanliness, and teamwork.

The role involves coaching, opening/closing procedures, cash handling, daily reporting, and ensuring food safety and sanitation. You will foster a positive, team-oriented culture and contribute to celebrations with guests.