Shift Manager: Lead Teams, Delight Guests, Drive Sales

Long John Silver's; Kittanning (Armstrong County); On-site; USD 42,000 - 52,000; Full time

Job summary

Long John Silver's is seeking a Shift Manager to run shifts, lead team members, and support the restaurant management team. You will share accountability for operations, focusing on guest satisfaction, team development, and growing sales and profits.

The role requires leading guest engagement, managing staffing levels, maintaining safety and cleanliness, and ensuring proper food handling and inventory reporting.

Qualifications

• High school diploma or equivalent.
• Minimum three (3) months experience as team member.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Responsibilities

• Address and resolve guest inquiries and concerns in a timely manner.
• Take responsibility for positive engagement with guests.
• Ensure staffing levels meet guest service requirements.
• Maintain a safe, comfortable environment for our guests and team members. Ensure the restaurant is clean and equipment is in good working condition at all times.
• Ensure that ingredients and menu items are properly sorted, handled, prepared, and presented with great care and concern for food safety.
• Forecast sales, create schedules, order and track inventory, and complete weekly and business period reports.

Education

High school diploma or equivalent

Job description

Long John Silver's is seeking a Shift Manager to run shifts, lead team members, and support the restaurant management team. You will share accountability for operations, focusing on guest satisfaction, team development, and growing sales and profits.

The role requires leading guest engagement, managing staffing levels, maintaining safety and cleanliness, and ensuring proper food handling and inventory reporting.