Shift Manager: Lead, Coach & Optimize Fast-Paced Service

Arby's, Inc.; West Lafayette (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

PTO

Employee Rewards & Recognition Program

Job summary

AES Restaurant Group, LLC is seeking a Shift Manager to oversee restaurant operations and guide team members during shifts. You will hold full accountability for operations when management is not present, delivering outstanding service and guest satisfaction.

The ideal candidate leads with integrity, drives performance, and coaches staff while ensuring compliance with safety and food-handling standards. This role supports achieving financial and service goals.

Qualifications

• Must have ServSafe certification or capable of obtaining certification.
• Must have reliable vehicle and valid driver’s license.
• Ability to stand for 8–10 hours.
• Ability to lift up to 50 lbs.

Responsibilities

• Ensure team members provide outstanding service to satisfy guests (Shift Manager duties).
• Assist management with training and coaching team members.
• Utilize AES systems to run restaurant operations on all shifts.
• Implement restaurant controls, especially cash and inventory.
• Set and meet restaurant goals for service, operations and financial results.

Skills

Leadership

Team Management

Customer Service

P&L Management

Operations Management

Restaurant Management

Coaching

Job description

AES Restaurant Group, LLC is seeking a Shift Manager to oversee restaurant operations and guide team members during shifts. You will hold full accountability for operations when management is not present, delivering outstanding service and guest satisfaction.

The ideal candidate leads with integrity, drives performance, and coaches staff while ensuring compliance with safety and food-handling standards. This role supports achieving financial and service goals.