Shift Manager: Lead a High-Energy Quick-Service Team

Blake; Bosque Farms (NM); On-site; USD 19,000 - 26,000; Full time

Job summary

Blake’s Lotaburger in New Mexico seeks a proactive Shift Manager to lead the restaurant when on duty. You’ll supervise daily operations, ensure fast, friendly service, and monitor food costs and labor efficiency. The role includes training crew, enforcing safety standards, and upholding Blake’s Lotaburger policies.

You’ll report to the General Manager and work to maintain high customer satisfaction in a fast-paced setting, while demonstrating core values of KIND, TEAM, PASSION, and PROCESS.

Qualifications

• Must exemplify Blake’s Core Values: KIND, TEAM, PASSION, PROCESS.
• Must be professional with a positive attitude and customer service skills.
• Must be at least 18 years old.
• Ideal candidate will have a High School Diploma and at least six months of restaurant experience.
• Ability to work a flexible schedule up to 28 hours per week (PT) or 40 hours per week (FT).
• Appearance must be professional, neat, clean and well-groomed; policies on tattoos and piercings.
• Must understand health codes and procedures for handling raw meat and eggs.
• Must possess strong reading/writing/speaking in English; bilingual Spanish/English a plus.

Responsibilities

• Provide outstanding customer experience for Blake’s Lotaburger guests.
• Ensure proper preparation of each menu item following the correct process.
• Develop leadership skills to motivate crew members.
• Ensure compliance with Blake’s Lotaburger policies and procedures.
• Maintain food and labor cost controls.
• Assist with inventory and deposits per policy.
• Train and develop crew for future shift managers.
• Assist with stocking shelves, deliveries, and housekeeping.

Skills

Customer service skills

Leadership

Teamwork

Communication

Problem solving

Bilingual (Spanish/English)

Education

High School Diploma

Food Handler Certification

Tools

Point of Sale system

BOH computer system

Job description

Blake’s Lotaburger in New Mexico seeks a proactive Shift Manager to lead the restaurant when on duty. You’ll supervise daily operations, ensure fast, friendly service, and monitor food costs and labor efficiency. The role includes training crew, enforcing safety standards, and upholding Blake’s Lotaburger policies.

You’ll report to the General Manager and work to maintain high customer satisfaction in a fast-paced setting, while demonstrating core values of KIND, TEAM, PASSION, and PROCESS.