Shift Manager: Lead & Elevate Guest Experience

Blake's Lotaburger, Inc.; New Mexico; Presencial; USD 36.000 - 48.000; Tempo integral

Resumo da vaga

Blake’s Lotaburger in New Mexico seeks a Shift Manager to support the management team, act as MOD, and deliver fast, friendly service in a clean setting. You will guide crew performance, ensure proper menu prep, and uphold Blake’s policies while controlling costs and maintaining safety standards.

The role emphasizes leadership development, customer satisfaction, and adherence to health codes, with a flexible schedule and opportunity to advance within the brand.

Qualificações

• Must exemplify Blake’s Core Values: KIND, TEAM, PASSION, PROCESS.
• Professional with a positive attitude and strong customer service skills.
• Must be at least 18 years old.
• High School Diploma and at least six months of restaurant experience.
• Ability to work a flexible schedule up to 28 hours per week (PT) or 40 hours (FT).
• Appearance must be professional and neat; tattoos and piercings restrictions apply.
• Must understand health codes for handling raw meat and eggs.
• Moderate computer skills including email, POS, and BOH system.
• Strong teamwork and communication skills; English reading/writing required.
• Food Handler Certification required; background check may be required.

Responsabilidades

• Assist the management team as MOD to oversee operations.
• Provide outstanding customer experience and ensure customer satisfaction.
• Monitor and control food, beverage, and labor costs for profitability.
• Ensure proper preparation of each menu item and correct procedures.
• Educate and train crew; support succession planning for future leaders.
• Maintain food safety, store cleanliness, and policy compliance.

Conhecimentos

Customer service

Leadership

Teamwork

Communication

Formação

High School Diploma

Descrição da vaga

Blake’s Lotaburger in New Mexico seeks a Shift Manager to support the management team, act as MOD, and deliver fast, friendly service in a clean setting. You will guide crew performance, ensure proper menu prep, and uphold Blake’s policies while controlling costs and maintaining safety standards.

The role emphasizes leadership development, customer satisfaction, and adherence to health codes, with a flexible schedule and opportunity to advance within the brand.