Shift Manager: Lead a Fast-Paced Team to Excellence

Popeyes-01d9eb60; Flowery Branch (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Annual Bonus

Free Meal

Free Uniform

Paid Time Off

Love Program

MemberDeals Discounts

Career Growth

Job summary

Popeyes Louisiana Kitchen in Flowery Branch, GA is seeking a Shift Manager to oversee daily operations in the absence of the General Manager, drive guest satisfaction, and lead team performance in a fast-paced environment.

This role emphasizes training, safety, and quality with opportunities for advancement and competitive benefits. Open shifts include opening, mid-day and closing; prior food-service experience is a plus.

Qualifications

• Exceed customer expectations with courteous service.
• Maintain a friendly, professional attitude.
• Collaborate with team to ensure smooth operations.
• Attend shifts regularly and on time.
• Act with integrity and professionalism.
• Must be at least eighteen (18) years old.
• Able to work in a fast-paced environment.
• Willingness to learn and teach the Popeyes way.
• Safely operate and clean kitchen equipment.

Responsibilities

• Fostering a positive environment which helps the morale of the store.
• Leading by example, plus managing the team.
• Providing new hire training & ongoing training & development of Team Members.
• Completing all necessary logs & paperwork.
• Providing prompt & friendly customer service duties such as taking orders & processing payments accurately.
• Checking food quality & temperature throughout the day to ensure the food is fresh & safe to serve.
• Checking all equipment for temperature & proper functioning.
• Processing returns & refunds & resolving customer complaints if needed.
• Prepares & packages our signature menu items & drinks accurately & according to established recipes, portion sizes & presentation guidelines.
• Following Popeyes procedures to adhere to all safety, food handling & sanitation standards as per company guidelines & health regulations.
• Contribute to cleaning & sanitizing the whole restaurant including the lobby, dining room, the food prep equipment & utensils & storage areas, and exterior of the building, restroom, etc.
• Monitoring inventory levels during shifts, ensuring adequate stock of products & notifying management of any shortages.Unpacking deliveries & stocking inventory items as needed

Skills

Team Leadership

Customer Service

Training & Development

Cash Handling

Job description

Popeyes Louisiana Kitchen in Flowery Branch, GA is seeking a Shift Manager to oversee daily operations in the absence of the General Manager, drive guest satisfaction, and lead team performance in a fast-paced environment.

This role emphasizes training, safety, and quality with opportunities for advancement and competitive benefits. Open shifts include opening, mid-day and closing; prior food-service experience is a plus.