Shift Manager: Fast-Paced Growth & Team Leadership

Workstream; Rome (GA); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Pay: $13 - $16 / hour

Health insurance

Annual bonus

Free shift meal

Uniform provided

Paid time off

Love Program enrollment

MemberDeals discounts

Career advancement opportunities

Job summary

Popeyes Louisiana Kitchen is seeking a Shift Manager to oversee daily restaurant operations in the absence of the General Manager. You will lead a team, uphold food quality, and deliver outstanding customer service to meet operational goals.

This role emphasizes training, positive leadership, attendance, and hands-on involvement across all stations. Location offers growth opportunities and a fast-paced environment.

Qualifications

• Exceed customer expectations to ensure satisfaction.
• Friendly, professional and positive attitude toward guests and team.
• Collaborate with team to ensure smooth operations.
• Prompt and regular attendance on assigned shifts.
• Must be at least eighteen years of age.
• Experience in food service is a plus.

Responsibilities

• Foster a positive environment to boost store morale.
• Lead by example and manage the team on shift.
• Provide training to new hires and ongoing coaching.
• Complete logs and paperwork accurately and timely.
• Deliver prompt, friendly guest service and upsell where appropriate.
• Ensure food quality and temperature is maintained.
• Check equipment temperatures and functioning.
• Handle returns, refunds and customer complaints when needed.
• Prepare and package signature items according to recipes.
• Follow safety and sanitation standards and health regulations.
• Clean and sanitize all areas of the restaurant and storage spaces.
• Monitor inventory and restock as needed.

Skills

Team leadership

Customer service

Professional attitude

Attendance

Job description

Popeyes Louisiana Kitchen is seeking a Shift Manager to oversee daily restaurant operations in the absence of the General Manager. You will lead a team, uphold food quality, and deliver outstanding customer service to meet operational goals.

This role emphasizes training, positive leadership, attendance, and hands-on involvement across all stations. Location offers growth opportunities and a fast-paced environment.