Shift Manager: Lead Fast-Paced Restaurant Ops

Popeyes - 12114 - Oakley; Oakley (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Popeyes is seeking a Shift Manager to support the Restaurant General Manager during shifts, driving guest service, profitability, and operational excellence. You will lead teams and ensure standards across stations with a focus on speed, quality, and teamwork.

As you progress through levels, you will take on greater responsibilities including inventory, labor management, and food cost oversight, while maintaining a safe, compliant, and customer-focused restaurant environment.

Qualifications

• Leadership and customer service focus across shifts.
• Strong verbal and written communication skills.
• ServSafe certification required.
• Basic math to manage costs and cash handling.
• Ability to make callouts and decisions under pressure.

Responsibilities

• Support the Restaurant General Manager during shifts to drive sales, guest service, and people performance.
• Ensure product quality and adherence to standards on shift.
• Coach and develop team members across stations and procedures.
• Direct efficient preparation and sale of products for prompt delivery within speed guidelines.
• Monitor inventory, waste, and cost controls; manage cash and deposits.

Skills

Leadership

Communication skills

ServSafe Certification

Mathematical ability

Reasoning ability

Flexibility

Education

High School diploma or GED

Job description

Popeyes is seeking a Shift Manager to support the Restaurant General Manager during shifts, driving guest service, profitability, and operational excellence. You will lead teams and ensure standards across stations with a focus on speed, quality, and teamwork.

As you progress through levels, you will take on greater responsibilities including inventory, labor management, and food cost oversight, while maintaining a safe, compliant, and customer-focused restaurant environment.