Shift Leader: Fast-Paced Ops, Team Development & Growth

Popeyes-01d9eb60; Hampton (GA); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Annual bonus

Free meal

Free uniform

Paid time off

Team Love Program

MemberDeals discounts

Career advancement

Job summary

Popeyes Louisiana Kitchen is seeking a Shift Manager to oversee daily restaurant operations in the absence of the General Manager. You will drive guest satisfaction, lead the team, train staff, and ensure food quality and safety throughout shifts.

Open, mid-day and closing shifts are available. The role offers strong benefits and opportunities for internal promotion within the Georgia locations.

Qualifications

• Exceed customer expectations to ensure satisfaction.
• Friendly, professional & positive attitude to guests and fellow team members.
• Collaborate with team members to ensure smooth operations & provide support where and when needed.
• Prompt & regular attendance on assigned shifts.
• Act with integrity, honesty & a professional manner.
• Must be at least eighteen (18) years of age.
• Comfortable working in a fast-paced environment.
• Willingness to learn & teach others the Popeyes way in all areas of a fast-paced, high-energy environment & work multiple stations.
• Safely operate & clean kitchen equipment.

Responsibilities

• Fostering a positive environment which helps the morale of the store
• Leading by example, plus managing the team
• Providing new hire training & ongoing training & development of Team Members
• Completing all necessary logs & paperwork
• Providing prompt & friendly customer service duties such as taking our guest’s orders & processing payments accurately & upselling/cross-selling when appropriate
• Checking food quality & temperature throughout the day to ensure the food is fresh & safe to serve
• Checking all equipment for temperature & proper functioning
• Processing returns & refunds & resolving customer complaints if needed
• Prepares & packages our signature menu items & drinks accurately & according to established recipes, portion sizes & presentation guidelines
• Following Popeyes procedures to adhere to all safety, food handling & sanitation standards as per company guidelines & health regulations
• Contribute to cleaning & sanitizing the whole restaurant including the lobby, dining room, the food prep equipment & utensils & storage areas, and exterior of the building, restroom, etc.
• Monitoring inventory levels during shifts, ensuring adequate stock of products & notifying management of any shortages.Unpacking deliveries & stocking inventory items as needed

Skills

Customer service

Team leadership

Training & development

Cash handling

Job description

Popeyes Louisiana Kitchen is seeking a Shift Manager to oversee daily restaurant operations in the absence of the General Manager. You will drive guest satisfaction, lead the team, train staff, and ensure food quality and safety throughout shifts.

Open, mid-day and closing shifts are available. The role offers strong benefits and opportunities for internal promotion within the Georgia locations.