Shift Leader: Team Coach & Guest Experience

MP Management #3, LLC; Rossford (OH); On-site; USD 20,000 - 22,000; Full time

Benefits offered by this job

Tuition assistance

Medical benefits

Dental benefits

Vision benefits

401(k)

PTO

Support program

Job summary

Marco’s Pizza in Ohio is seeking a Shift Manager to oversee daily store operations, support and guide team members, and ensure exceptional guest experiences during assigned shifts. This role blends leadership with hands-on food preparation, cash handling, and maintaining food safety and workplace standards.

Ideal candidates are friendly, accountable, with a can‑do attitude and strong leadership. Must be 18+, have a valid driver’s license, be able to stand long hours and lift up to 50 lb, and

Qualifications

• High School Diploma or equivalent.
• Must be at least 18 years of age.
• Valid driver’s license with a safe driving record.
• Ability to obtain and maintain any required food handler certifications.
• Strong communication, leadership, and interpersonal skills.

Responsibilities

• Supervise and support store crew across all workstations during shifts, leading and training employees.
• Perform all crew tasks when needed, including makeline, oven monitoring, packaging, order accuracy, and guest service.
• Maintain a clean, safe, and organized store environment.
• Monitor product quality and take corrective action when needed.
• Coordinate with Drivers and the Manager to ensure efficient and timely deliveries.
• Manage cash handling procedures and balance registers accurately.
• Ensure compliance with food safety, sanitation, and workplace safety standards.
• Provide coaching, feedback, and guidance to team members to build skills and improve performance.
• Assist with training new team members and setting clear expectations.
• Handle shift-related issues with professionalism and strong problem-solving skills.
• Communicate effectively with team members and guests to ensure smooth operations.

Skills

Communication

Leadership

Interpersonal skills

Education

High School Diploma or equivalent

Job description

Marco’s Pizza in Ohio is seeking a Shift Manager to oversee daily store operations, support and guide team members, and ensure exceptional guest experiences during assigned shifts. This role blends leadership with hands-on food preparation, cash handling, and maintaining food safety and workplace standards.

Ideal candidates are friendly, accountable, with a can‑do attitude and strong leadership. Must be 18+, have a valid driver’s license, be able to stand long hours and lift up to 50 lb, and