Shift Manager — Lead a Fast-Paced Kitchen & Guest Experience

MP Management #3, LLC; Temperance (MI); On-site; USD 22,000 - 24,000; Full time

Benefits offered by this job

Tuition assistance

Medical, Dental, Vision

401(k)

Paid Time Off

Employee discounts

Wellness initiatives

EAP

Job summary

Marco’s Pizza in Temperance, MI is seeking a Shift Manager to oversee daily store operations, support team members, and ensure an outstanding guest experience during assigned shifts.

You will lead and train crew, manage food safety and cash handling, and help maintain a clean, efficient environment. The role combines hands-on food preparation with leadership to drive operational excellence and guest satisfaction.

Qualifications

• High School Diploma or equivalent
• Must be at least 18 years of age
• Valid driver’s license with a safe driving record
• Ability to obtain and maintain any required food handler certifications
• Strong communication, leadership, and interpersonal skills
• Basic math and computer skills for cash handling and reporting
• Ability to stand for extended periods (up to 10 hours per shift)
• Ability to lift and carry up to 50 lbs.

Responsibilities

• Supervise and support store crew across all workstations during shifts to Leads Crew Members and direct shift operations of the restaurant in the absence of the General Manager or Assistant manager including leading and training employees, opening and closing the store, ensuring all food preparation is complete, managing employee breaks and shift changes.
• Perform all crew member tasks when needed, including makeline, cut table, oven monitoring, packaging, order accuracy, and guest service
• Maintain a clean, safe, and organized store environment
• Monitor product quality and take corrective action when needed
• Coordinate with Drivers and the Manager to ensure efficient and timely deliveries
• Manage cash handling procedures and balance registers accurately
• Ensure compliance with food safety, sanitation, and workplace safety standards
• Provide coaching, feedback, and guidance to team members to build skills and improve performance
• Assist with training new team members and setting clear expectations
• Handle shift-related issues with professionalism and strong problem‑solving skills
• Communicate effectively with team members and guests to ensure smooth operations
• Multitask and adapt in a fast‑paced environment while maintaining a focus on guest satisfaction to Multitask and adapt in a fast‑paced environment while ensuring excellent Guest experience and accurate, quality products consistent with company standards.
• The essential duties and responsibilities described above are not a comprehensive list. Additional tasks may be assigned to the employee from time to time; or the scope of the job may change as required by business demands.

Skills

Leadership

Communication

Customer service

Cash handling

Education

High School Diploma or equivalent

Tools

POS systems

Cash register software

Job description

Marco’s Pizza in Temperance, MI is seeking a Shift Manager to oversee daily store operations, support team members, and ensure an outstanding guest experience during assigned shifts.

You will lead and train crew, manage food safety and cash handling, and help maintain a clean, efficient environment. The role combines hands-on food preparation with leadership to drive operational excellence and guest satisfaction.