Restaurant Shift Lead - 5-Star Service & Team Coach

Taco Bell Corp.; Foster City (CA); On-site; USD 25,000 - 32,000; Full time

Job summary

Diversified Restaurant Group in Foster City, CA seeks a Shift Manager to oversee daily restaurant operations during on-shift coverage. You will motivate team members to deliver 5-star service to customers and ensure adherence to brand standards.

This role requires leadership across shifts, training new staff, managing customer interactions, and supporting the MIC with daily operations and financial goals.

Qualifications

• Must be 18 years or older.
• 6 months to 1 year of restaurant experience with leadership across all shifts.
• Must maintain a Health Card according to state or local requirements.
• Basic math and reading proficiency.
• Must read, speak, comprehend, and write in English.
• Reliable transportation required.
• Must pass Criminal Background Check.
• Must pass SERVSAFE Certification Course and Exam.
• Strong verbal communication skills.
• Physical requirements: stand/walk continuously; lift up to 50 pounds; bend, reach, push, pull.

Responsibilities

• Customer Service: provide 5-star service to all customers and ensure customer satisfaction.
• Team Leadership: lead, coach, and motivate staff; ensure duties are completed on time and appearance standards are met.
• Team Development: train and develop individuals for leadership roles, with constructive feedback.
• Operations Leadership: act as Manager-in-Charge (MIC) and enforce company policies and standards.
• Profit & Loss: assist upper leadership in achieving the restaurant's financial goals.
• Communication: inform leadership of on-site issues promptly.

Skills

Leadership

Customer service

Teamwork

English proficiency

Education

ServSafe Certification

Job description

Diversified Restaurant Group in Foster City, CA seeks a Shift Manager to oversee daily restaurant operations during on-shift coverage. You will motivate team members to deliver 5-star service to customers and ensure adherence to brand standards.

This role requires leadership across shifts, training new staff, managing customer interactions, and supporting the MIC with daily operations and financial goals.