Shift Manager: Lead, Coach & Drive Excellence

Taco Bell Corp.; Corona (CA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

DRG Cares Grant Program - Grants to 지원

DRG Savings Marketplace - Discounts

Employee Assistance Program - Support

Live Mas Scholarship Program

Employee Referral Program

Education Benefits - GED reimbursement

DailyPay - Daily pay access

Job summary

Diversified Restaurant Group seeks a Shift Manager to oversee restaurant operations on duty, motivate the team, and deliver exceptional customer service. The role emphasizes leadership development, adherence to standards, and effective communication with upper management.

The position requires leadership experience, health and safety certifications, and the ability to manage responsibilities across shifts in a fast-paced environment.

Qualifications

• Must be 18 years or older.
• Preferred: 6 months to 1 year of restaurant experience with leadership experience across shifts.
• Must maintain a current Health Card according to state or local requirements.
• Basic math and reading proficiency.
• Must read, speak, comprehend, and write in English.
• Must have reliable transportation.
• Must pass a Criminal Background Check.
• Must pass SERVSAFE Certification Course and Exam.
• Strong verbal communication skills.
• Physical requirements: able to stand and walk constantly, lift up to 50 pounds, and perform movements like bending and reaching.

Responsibilities

• Customer Service: Provide 5-star service to all customers and ensure satisfaction is top priority.
• Team Leadership: Lead, coach, and motivate team members; verify duties are completed timely and professionally.
• Team Development: Train and develop individuals for leadership roles; provide constructive feedback.
• Operations Leadership: Serve as MIC and ensure adherence to company policies and standards.
• Profit & Loss Management: Assist leadership in achieving restaurant financial goals.
• Communication: Keep upper leadership informed of issues at the restaurant.

Job description

Diversified Restaurant Group seeks a Shift Manager to oversee restaurant operations on duty, motivate the team, and deliver exceptional customer service. The role emphasizes leadership development, adherence to standards, and effective communication with upper management.

The position requires leadership experience, health and safety certifications, and the ability to manage responsibilities across shifts in a fast-paced environment.