Shift Manager

McDonald's; Rockaway (NJ); On-site; USD 42,000 - 54,000; Full time

Job summary

McDonald’s Shift Manager role at an independent-franchise restaurant in New Jersey requires leadership to guide crews during shifts and ensure fast, friendly service. Responsibilities include planning shifts, maintaining quality and cleanliness, and upholding food safety standards.

Applicants should be at least 18 years old and have prior leadership experience, preferably in hospitality, retail, or a related field.

Qualifications

• Must be 18 years or older.
• Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment.

Responsibilities

• Lead shifts weekly and provide leadership to crew and other managers.
• Plan shifts and monitor performance to ensure quality, service, and cleanliness for customers.
• Communicate with the next Shift Manager to hand off responsibilities smoothly.
• Help departments meet their goals and maintain safe, secure, and profitable operations.
• Oversee food safety practices and ensure compliance with standards.
• Coordinate internal communication across teams.
• Manage inventory and daily maintenance/cleanliness tasks.
• Schedule staff and manage labor requirements.
• Train team members and support ongoing development.
• Ensure exceptional customer service and address issues promptly.

Skills

Leadership experience

Customer service

Communication

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee is a separate employer responsible for all employment decisions at the restaurant.

Responsibilities

Managers lead shifts every week, ensuring customers receive fast, accurate, and friendly service. A Shift Manager provides leadership to crew and other managers during a shift to maintain quality, service, and cleanliness for customers. Shift Managers perform various tasks, including planning shifts, monitoring performance, ensuring safety, security, and profitability, communicating with the next Shift Manager, and helping departments meet their goals.

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Requirements

Must be 18 years or older. Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I acknowledge that the independent franchisee alone will make all decisions concerning employment matters, and that McDonald’s USA will not receive a copy of my application or participate in any employment decisions regarding me.