Shift Manager

McDonald's; City of Watervliet (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

McDonald's in Watervliet, NY is looking for a Shift Manager to lead shifts and ensure customers receive fast, accurate, and friendly service. The role involves planning shifts, monitoring performance, and maintaining hygiene and safety standards.

Ideal candidates will have previous leadership experience and a commitment to exceptional customer service. Please note, employment matters are handled by the franchisee and not McDonald's USA.

Qualifications

• Previous leadership experience in restaurant, retail, or hospitality preferred.
• Candidates must be 18 years or older.

Responsibilities

• Lead shifts ensuring fast and friendly service.
• Plan shifts and monitor crew performance.
• Maintain food safety and cleanliness standards.
• Communicate with the next Shift Manager.

Skills

Leadership

Customer Service

Food Safety

Inventory Management

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Requirements

Managers lead shifts every week, ensuring customers receive fast, accurate, friendly service. A Shift Manager provides leadership to crew and other managers during a shift to ensure quality, service, and cleanliness.

Shift Managers perform a variety of tasks, including planning shifts, monitoring performance, maintaining standards, monitoring safety and security, profitability, communicating with the next Shift Manager, meeting targets, and helping departments meet goals.

Responsibilities

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. Candidates must be 18 years or older.

This job posting contains some information about working in a McDonald’s restaurant, but it is not a complete job description. By applying, you understand you are applying to a restaurant owned by an independent franchisee, not McDonald’s USA.