Shift Manager

McDonald's; Morganton (NC); On-site; USD 19,286 - 23,419; Full time

Job summary

McDonald’s franchisee is seeking a Shift Manager to lead weekly shifts, ensuring fast, accurate, and friendly service. You will supervise crew and other managers, maintain quality, service, and cleanliness, and help departments meet their goals.

The role emphasizes leadership, shift planning, safety, and profitability, with responsibilities spanning food safety, inventory, training, and daily operations to support a high standard of customer experience.

Qualifications

• Must be 18 years or older.
• Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment.

Responsibilities

• Lead shifts weekly to ensure fast, accurate, and friendly service.
• Provide leadership to crew and other managers during a shift to maintain quality, service, and cleanliness for customers.
• Plan shifts, monitor performance, ensure safety and security, and communicate with the next Shift Manager to meet goals.
• Oversee food safety, inventory, maintenance, and training to support operations.

Skills

Leadership

Team management

Communication

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee is a separate employer responsible for all employment decisions at the restaurant.

Responsibilities

Managers lead shifts every week, ensuring customers receive fast, accurate, and friendly service. A Shift Manager provides leadership to crew and other managers during a shift to maintain quality, service, and cleanliness for customers. Shift Managers perform various tasks, including planning shifts, monitoring performance, ensuring safety, security, and profitability, communicating with the next Shift Manager, and helping departments meet their goals.

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Requirements

Must be 18 years or older. Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I acknowledge that the independent franchisee alone will make all decisions concerning employment matters, and that McDonald’s USA will not receive a copy of my application or participate in any employment decisions regarding me.