Shift Manager

McDonald's; Bethany (MO); On-site; USD 35,000 - 45,000; Full time

Job summary

McDonald's is seeking a Shift Manager for their restaurant in Bethany, Missouri. This role involves leading shifts to provide a fast, accurate, and friendly experience for customers. The position requires strong leadership skills, the ability to manage a team, and a commitment to upholding food safety and quality standards.

The ideal candidate should have previous leadership experience, be a positive team player, and be willing to work in a fast-paced environment. A flexible schedule is also essential to meet the needs of shifts.

Qualifications

• Preferred leadership experience in a restaurant, retail, or hospitality environment.
• Must be 18 years or older.
• Flexible schedule to adapt to varying shifts.

Responsibilities

• Lead and manage shifts to ensure customer satisfaction.
• Monitor and evaluate team performance during shifts.
• Ensure food safety and quality standards are met.
• Communicate effectively with crew and management.

Skills

Leadership

Teamwork

Communication

Flexibility

Customer Service

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee, which is a separate employer from McDonald’s USA. The franchisee is responsible for all employment matters.

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to maintain Quality, Service, and Cleanliness for customers.

Shift Managers perform a variety of tasks including:

• Planning for each shift
• Monitoring performance during the shift
• Taking action to ensure the team meets McDonald’s standards
• Monitoring safety, security, and profitability
• Communicating with the next Shift Manager for a seamless transition
• Helping assigned Departments meet their goals
• Meeting shift targets

As a Shift Manager, you may be responsible for the following:

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment.

We are looking for positive team players with a flexible schedule, a passion for working in a fast‑paced environment, and who are 18 years or older.