Shift Manager
McDonald's – This position is in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee is the employer, responsible for all employment matters.
Responsibilities
- Lead shifts each week, ensuring customers receive fast, accurate, friendly service.
- Provide leadership to crew and other managers to maintain Quality, Service, and Cleanliness standards.
- Plan each shift, monitor performance, address issues to meet McDonald’s standards.
- Monitor safety, security, and profitability; communicate with next Shift Manager.
- Assist departments in meeting goals and targets.
- Manage crew schedules, inspire and empower crew and managers.
- Supervise food safety and cleanliness, take action around safety, security, inventory, and profitability.
- Encourage training, education, and continuous learning.
- Drive high-level performance from the team.
Additional Responsibilities
- Food Safety
- Internal Communication
- Inventory Management
- Daily Maintenance and Cleanliness
- Managing Crew
- Quality Food Production
- Exceptional Customer Service
- Safety and Security
- Scheduling
- Training
Qualifications
- Previous leadership experience preferred, ideally in restaurant, retail, or hospitality.
- Positive team player with flexible schedule, passion for fast‑paced environment.
- Must be 18 years or older.
Benefits
- Competitive pay starting at $15.00 per hour.
- Paid time off available to eligible employees.
- Flexible scheduling.
- Unpaid leaves of absence.
- Education through Archways to Opportunity: high‑school equivalency, college tuition assistance up to $3,000/year, English classes as a second language.
- Free high‑school diploma program (for eligible employees).
- Free meals while working.
- Paid training.
- Uniforms.
- Health benefits.
- Birthday gift card.
- Advancement opportunities.
- Management opportunities.
- Training program.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industry
Restaurants