Overview
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee holds the license to use McDonald’s logos and food products. The franchisee is the sole employer and is responsible for all employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling.
Shift Manager Responsibilities
- Lead and manage shifts, ensuring fast, accurate, and friendly service.
- Provide leadership to crew and other managers, maintaining quality, service, and cleanliness.
- Plan shift staffing, monitor performance, address issues, and communicate with next shift manager.
- Monitor safety, security, and profitability; help departments meet goals.
- Exhibit responsibility for the following key areas:
- Food safety
- Internal communication
- Inventory management
- Daily maintenance and cleanliness
- Managing crew
- Quality food production
>Exceptional customer service
- Safety and security
- Scheduling
- Training
Qualifications
- Previous leadership experience preferred (restaurant, retail, or hospitality).
- Positive team player with a flexible schedule.
- Must be 18 years or older.
- Ability to thrive in a fast‑paced environment.
Additional Information
- Competitive pay and benefits including medical, dental, vision, and disability coverage.
- Education assistance through Archways to Opportunity (high school completion, college tuition, English as a second language).
- Short- and long-term disability, life and accident insurance.
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Management and Manufacturing