Shift Manager

McDonald's; Baltimore (MD); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Next Day Pay

Restaurant Operations Bonus

Paid Time Off

Medical Insurance

Tuition Assistance

Job summary

A fast-food restaurant chain in Baltimore is seeking a Shift Manager to oversee operations and lead crew members. Responsibilities include managing customer service standards, ensuring food safety, and leading the team for efficient shift management. Ideal candidates should have previous management experience in a similar environment and possess strong communication and problem-solving skills. This role offers competitive pay starting at $18 per hour and several employee benefits.

Qualifications

• McDonald's Management Experience is required.
• 18 years or older; legal eligibility to work in the U.S.
• Previous leadership experience preferred in a restaurant, retail or hospitality environment.

Responsibilities

• Manage shifts, leading crew and co‑managers.
• Ensure fast, accurate, friendly service.
• Maintain quality, safety, and cleanliness standards.

Skills

Positive team-player attitude

Strong communication skills

Organization skills

Problem-solving skills

Education

High School Diploma

English as Second Language

Job description

Shift Manager – McDonald’s

Manage shifts, leading crew and co‑managers to deliver fast, accurate and friendly service while maintaining quality, safety, and cleanliness standards. Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience on every visit.

Key Responsibilities

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications & Experience

• McDonald’s Management Experience is required.
• Positive team‑player attitude with flexible schedule.
• 18 years or older; legal eligibility to work in the U.S.
• Previous leadership experience preferred, ideally in a restaurant, retail or hospitality environment.
• Strong communication, organization and problem‑solving skills.

Benefits & Compensation

• Next Day Pay, Restaurant Operations Bonus, Referral Bonus, Daily Rewards Bonus, Service Award Bonus
• Paid Time Off, FMLA, Medical Leave, Personal Leave, Parental Leave
• Medical Insurance, Prescription Drug Plan, Vision Plan, Dental Plan
• High School Diploma, English as Second Language, Tuition Assistance
• Free Employee Meals, National Food Discount, Perks & Discounts, Assistance & Advising

Pay Rates start at $18 per hour. This position is for a restaurant owned and operated by an independent franchisee; the franchisee is the employer and is responsible for all employment matters.