Shift Manager

McDonald's; Missoula (MT); On-site; Full time

Job summary

A leading fast-food franchise in Missoula is seeking a Shift Manager to ensure excellent customer service and operational efficiency. The role involves leading shifts, training crew members, and maintaining food safety standards. Ideal candidates have previous leadership experience in the restaurant or hospitality sectors and are ready to thrive in a fast-paced environment. This position offers the opportunity to make a significant impact on customer experiences.

Qualifications

• Previous leadership experience preferred in a restaurant, retail, or hospitality setting.
• Must be 18 years or older.
• Must be a positive team player with flexibility.

Responsibilities

• Lead shifts every week ensuring fast, accurate service.
• Provide leadership to crew and other managers during shifts.
• Plan for shifts while monitoring performance and maintaining standards.

Skills

Leadership

Customer Service

Communication

Inventory Management

Food Safety

Job description

Shift Manager

We’re looking to add a Shift Manager for our McDonald’s franchise. This role ensures a fast, accurate, friendly experience for customers, and maintains quality, service, and cleanliness during each shift.

Responsibilities

• Lead shifts every week, ensuring customers receive fast, accurate service.
• Provide leadership to crew and other managers during a shift to enforce quality, service, and cleanliness.
• Plan for each shift, monitor performance, maintain standards for safety, security, and profitability.
• Communicate with the next Shift Manager to help prepare them for their shift.
• Meet target metrics during shifts and help assigned departments achieve goals.
• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. Must be 18 years or older. A positive team player with flexibility and passion for the fast‑paced McDonald’s environment.

Legal Notice: This job is for a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee is the sole employer responsible for all employment matters.