Shift Manager

McDonald's; Ankeny (IA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

PTO

401K

Education assistance

Medical, dental, and vision coverage

Disability and life insurance

Service awards

Job summary

A leading fast-food franchise in Ankeny is seeking a Shift Manager to lead shifts and ensure a fast, accurate, and friendly customer experience. Responsibilities include managing crew, maintaining food safety standards, and ensuring cleanliness. Candidates should have previous leadership experience and be positive team players. This full-time position offers various benefits including PTO and medical coverage.

Qualifications

• Previous leadership experience in a restaurant, retail, or hospitality setting preferred.
• Positive team player with a flexible schedule.
• Must be 18 years or older to manage in corporate-owned restaurants.

Responsibilities

• Lead shifts ensuring high standards of quality, service, and cleanliness.
• Plan for each shift and monitor performance.
• Ensure food safety and manage inventory.

Skills

Leadership

Customer Service

Food Safety Knowledge

Inventory Management

Training Skills

Job description

Shift Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience at every visit. They provide leadership to crew and other managers, maintaining high standards of quality, service, and cleanliness.

Shift Managers perform a variety of tasks, including planning for each shift, monitoring performance, ensuring standards are met, monitoring safety and security, tracking profitability, and communicating with the next Shift Manager. They may also be responsible for meeting targets during shifts and supporting department goals.

Responsibilities

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience preferred, ideally in a restaurant, retail, or hospitality setting. Candidates should be positive team players with a flexible schedule and a passion for the fast‑paced McDonald’s environment. Must be 18 years or older to manage in corporate‑owned restaurants.

Benefits

• PTO
• 401K
• Education through Archways to Opportunity (high school degree, college tuition assistance, ESL classes)
• Medical, dental, and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and long‑term disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Group connection

By applying to this position, you acknowledge that you will be working at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. For more information visit www.jdmcds.com.

Referrals increase your chances of interviewing at McDonald's by 2x.

Job Details

• Seniority level: Entry level
• Employment type: Full‑time
• Job function: Management and Manufacturing
• Industry: Restaurants