Shift Manager

McDonald's; Los Angeles (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

A global fast-food chain in Los Angeles is seeking a Shift Manager to lead shifts, ensuring quality service and food safety standards. The ideal candidate is a positive team player with previous leadership experience in a fast-paced environment. Responsibilities include planning shifts, monitoring performance, and maintaining communication with crew members to deliver exceptional customer experiences.

Qualifications

• Minimum 18 years of age.
• Previous leadership experience preferred, ideally within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule.

Responsibilities

• Lead shifts ensuring fast, accurate, friendly experiences for customers.
• Maintain food safety and uphold Quality, Service and Cleanliness standards.
• Communicate effectively with other managers to facilitate smooth shift handoffs.

Skills

Leadership

Customer Service

Communication

Team Player

Job description

Overview

This position is for a Shift Manager at a McDonald’s restaurant owned and operated by an independent franchisee. The franchisee is the sole employer and is responsible for all employment matters.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.
• Provide leadership to crew and other managers during a shift to uphold Quality, Service and Cleanliness standards.
• Plan shifts, monitor performance, take corrective action, and communicate with the next Shift Manager to facilitate smooth handoffs.
• Maintain food safety, internal communication, inventory management, daily maintenance and cleanliness, crew management, quality food production, exceptional customer service, safety and security, scheduling, and training.
• Help assigned departments meet their goals and achieve target metrics.

Qualifications

• Minimum 18 years of age.
• Previous leadership experience preferred, ideally within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and passion for the fast‑paced McDonald’s environment.
• Ability to communicate effectively and maintain a safe, secure, and profitable shift.

By applying, you acknowledge that your application will be submitted exclusively to the independent franchisee, which is solely responsible for employment decisions. McDonald’s USA will not receive or have any involvement in your application.