Shift Manager

Castaway Play Cafe; Howell (MI); On-site; USD 20,664 - 28,929; Part time

Benefits offered by this job

Employee discounts

Flexible schedule

Advancement opportunities

Flexible Scheduling

Competitive compensation

Career advancement opportunities

Job summary

Castaway Play Cafe in Howell, MI is seeking an experienced Shift Manager to oversee restaurant operations during your shift. You will create schedules, supervise staff, and assign duties to ensure smooth service and a safe environment.

The ideal candidate has strong leadership, restaurant experience, and the ability to work nights and weekends. Part-time shifts with the possibility of full-time, competitive pay, and opportunities for advancement are offered.

Qualifications

• Minimum of strong leadership and customer service skills.
• Experience in supervising staff and managing schedules.
• Ability to train employees and handle high-pressure situations.

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder, and restock when necessary
• Cover the shifts of absent employees

Skills

Leadership

Customer service

Staff supervision

Scheduling

Communication

Problem-solving

Education

High school diploma/GED

Tools

MS Office

POS software

Restaurant mgmt software

Job description

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience. Must be able to work nights and weekends. Part-time shifts with the possibility of full-time.

Benefits

• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder, and restock when necessary
• Cover the shifts of absent employees

Qualifications

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills