Shift Manager

Carl's Jr; Los Angeles (CA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Employee discounts

Flexible schedule

Career Advancement Opportunities

Job summary

Carl's Jr in Los Angeles, CA, is seeking an accomplished Shift Manager to oversee restaurant operations during shifts. The successful candidate will manage staff, create schedules, and ensure excellent customer service. Key requirements include a high school diploma/GED and prior food service experience. The role also demands strong leadership, communication skills, and the ability to handle pressure. Competitive salary and benefits, including career advancement opportunities, are offered.

Qualifications

• Minimum of a high school diploma or GED required.
• Previous experience in food service or restaurant management is essential.
• Must be familiar with restaurant management software and POS systems.

Responsibilities

• Train and manage employees and assign duties as needed.
• Lead team in providing exceptional customer service.
• Resolve customer complaints with grace and tact.
• Adhere to health and safety regulations.
• Provide sales and productivity reports to upper management.
• Maintain inventory levels and reorder when necessary.
• Cover shifts for absent employees.

Skills

Leadership

Customer service

Communication

Problem solving

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

Benefits

• 401(k)
• Competitive salary
• Employee discounts
• Flexible schedule
• Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Qualifications

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem solving skills