Shift Manager

Burger King; Glendale Estates (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Burger King in Glendale Estates, AL is seeking a Shift Manager to support the General Manager and supervise crew in preparing and serving food, while delivering excellent customer service.

You will direct team stations, ensure quality control, train staff, open the restaurant, manage cash, and coordinate daily operations to ensure a smooth, friendly guest experience. This role requires leadership during busy periods and attention to food safety and service standards.

Responsibilities

• Assist the General Manager and Assistant Manager to supervise and coordinate activities of workers in food preparation and service.
• Ensure excellent customer service by managing daily restaurant operations.
• Direct other employees through daily routines and interact with customers to ensure a satisfactory experience.
• Manage team leaders and team members on stations, products, processes, and policies.
• Act as quality control by training employees and ensuring policy adherence.
• Open restaurant, set up cash drawers, and initiate computer runs.
• Process end-of-day deposits and close shifts.

Job description

SHIFT MANAGER

• Assists General Manager and Assistant Manager to supervise and coordinate the activities of workers engaged in preparing and serving food at restaurant.
• Ensures the delivery of excellent customer service by managing the daily restaurant operations.
• Direct other employees through their daily routines and interact with customers to make sure they have a satisfactory experience.
• Responsible for managing team leaders and team members on team stations, products, processes, and policies.
• Act as quality control, ensuring customer satisfaction through training employees properly and adhering to company policy.
• Opens restaurant, sets up cash drawers, initiates computer run
• Makes final deposit of previous nights’ receipts.
• Turns on fryers, broilers and breakfast grills.
• Prepares food and serves customers at counter and drive-thru window.
• Prepares garnish for lunch sandwiches, cuts lettuce, tomatoes, pickles and onions.
• Begins cleaning and preparation of produce for salads.
• Receives and stores incoming shipments of food.
• Rotates stock in freezer/cooler
• May do minor repairs.
• Operates cash register.
• May close restaurant, cleaning kitchen equipment, dining room, preparing final deposit and closing paperwork.