Shift Manager

Jon Smith Subs; Fort Worth (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Job summary

Jon Smith Subs is seeking an experienced Shift Manager to supervise daily restaurant operations during a shift. You will create employee schedules, manage staff, and assign duties to ensure smooth service.

The ideal candidate is a strong leader with restaurant experience who can maintain high standards of customer service. Responsibilities include training staff, leading the team, resolving customer complaints, enforcing health and safety rules, and reporting sales and productivity to

Qualifications

• Experience in food service leadership roles.
• High school diploma or GED.
• Proficiency with MS Office, restaurant management software and POS systems.
• Ability to lead and manage staff effectively.
• Excellent communication and problem-solving skills.

Responsibilities

• Train and manage employees and assign duties as needed.
• Lead team in providing exceptional customer service.
• Resolve customer complaints gracefully and with tact.
• Adhere to all health and safety rules and regulations.
• Provide sales and productivity reports to upper management.
• Maintain appropriate inventory levels, reorder and restock when necessary.
• Cover the shifts of absent employees.

Skills

Leadership

Communication

Problem solving

Staff supervision

Scheduling

Thrives under pressure

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities:

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Qualifications:

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills