Shift Manager

Subway - 49175-0; Durham (NC); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Brand discounts

Scholarships

Course credits

Hands-on experience

Job summary

Subway in Durham, NC is seeking a Shift Manager to lead daily operations, ensure guest satisfaction, and maintain food quality and cleanliness. You will schedule staff, manage inventory, and supervise team members, with training responsibilities for Sandwich Artists.

The role emphasizes teamwork, operational discipline, and hands-on management across shift activities, including paperwork and equipment checks. Positions vary by location and shift timing may include evenings and weekends.

Qualifications

• High school diploma or equivalent.
• Minimum of 1 year experience in a restaurant environment.

Responsibilities

• Provide excellent guest experience.
• Ensure food is prepared and served safely.
• Keep the restaurant clean, functional and attractive.
• Control inventory levels.
• Schedule and supervise staff.
• Be a team player.
• Cascade training to Sandwich Artists on responsibilities.
• Manage shift scheduling and supervision.
• Maintain inventory control standards.
• Ensure equipment is in proper working order.
• Complete paperwork as needed.

Skills

Guest experience

Food preparation

Inventory control

Staff scheduling

Team player

Education

High school diploma or equivalent

Job description

As part of the Subway® Team, you as a Shift Manager will focus on six main things:

• Providing an excellent guest experience
• Ensuring that great food is prepared & served
• Keeping our restaurants functional, clean and beautiful
• Controlling inventory
• Scheduling and supervising staff
• Being a team player

In addition to the role of a typical Sandwich Artist®, key parts of your day to day will consist of:

• Cascading training to Sandwich Artists™ on existing and new responsibilities
• Scheduling and supervising staff
• Practicing inventory control standards
• Ensuring equipment is in proper working order during shift
• Completing paperwork as needed

As a Subway® Team Member, you’ll have access to:

• Brand partnership discounts
• Scholarship Opportunities
• Opportunity to earn University course credits
• Hands on career experience in a restaurant business

PREREQUISITES

Education: High school diploma or equivalent

Experience: A minimum of 1 year of experience in a restaurant environment.

ESSENTIAL FUNCTIONS

Communication and organizational skills

Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

*You will receive training on your roles and responsibilities

Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location