Shift Manager

Pepperonis Houston heights; College Station (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Flexible schedule

Free uniforms

Career advancement opportunities

Competitive compensation

Job summary

Pepperonis Houston heights is seeking an experienced Shift Manager to oversee restaurant operations during your shift, schedule staff, supervise team, and ensure smooth service. The ideal candidate will lead with strong management skills, handle customer issues gracefully, maintain health and safety standards, and contribute to supply and reporting.

The role requires strong leadership, excellent communication, and the ability to thrive under pressure, with a focus on delivering exceptional

Qualifications

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper managementMaintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Skills

Leadership

Customer service

Communication

Problem-solving

Ability to work under pressure

Training and coaching

Education

High school diploma/GED

Tools

POS software

Restaurant management software

Microsoft Office

Job description

Benefits

• 401(k)
• Bonus based on performance
• Flexible schedule
• Free uniforms
• Benefits/Perks
• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper managementMaintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Qualifications

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills