Shift Manager

Wings Cafe Westport; Kansas City (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Job summary

Wings Cafe Westport is seeking an experienced Shift Manager in Kansas City. You will oversee the restaurant's operations during your shift, creating schedules, supervising staff, and ensuring exceptional customer service. Ideal candidates will have a high school diploma and prior food service experience, alongside strong leadership and communication skills. This role offers opportunities for growth and competitive compensation, making it a great step forward in your restaurant career.

Qualifications

• High school diploma or GED is required.
• Previous food service experience is preferred.
• Ability to remain calm and thrive under pressure.

Responsibilities

• Train and manage employees and assign duties as needed.
• Lead team in providing exceptional customer service.
• Resolve customer complaints gracefully and with tact.

Skills

Leadership

Communication

Problem-solving

Attention to detail

Education

High school diploma/GED

Tools

Restaurant management software

POS Software

Job description

Benefits

• 401(k)
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Benefits/Perks
• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees if needed

Qualifications

• High school diploma/GED
• Previous food service experience preferred
• Familiaritywith restaurant management software/POS software preferred
• Ability to remain calm and thrive under pressure
• Attention to detail
• Excellent management and leadership skills
• Strong communication and problem-solving skills