Shift Manager

THT28 LLC; Cave Creek (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Performance bonus

Company parties

Employee discounts

Flexible schedule

Free snacks

Free uniforms

Advancement opportunities

Paid time off

Training and development

Job summary

THT28 LLC is seeking an experienced Shift Manager to oversee restaurant operations during a shift, schedule staff, supervise performance, and assign duties to ensure smooth service. The ideal candidate is a strong leader with restaurant experience.

Responsibilities include training and managing employees, leading the team to provide exceptional customer service, resolving complaints, and ensuring compliance with health and safety rules while reporting sales and productivity to management.

Qualifications

• High school diploma or GED required.
• Experience in food service.
• Familiarity with restaurant management software and POS systems.
• Ability to stay calm and handle pressure.
• Strong leadership and communication skills.

Responsibilities

• Train and manage employees and assign duties.
• Lead team to deliver customer service.
• Resolve customer complaints gracefully.
• Adhere to health and safety rules.
• Provide sales and productivity reports.
• Maintain inventory and restock as needed.
• Cover shifts for absent employees.

Skills

Strong leadership

Customer service

Communication

Problem-solving

Education

High school diploma/GED

Tools

MS Office

Restaurant management software

POS software

Job description

Benefits:

• Bonus based on performance
• Company parties
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities
• Benefit from tax savings through overtime and tips.

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities:

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Qualifications:

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills