Shift LeaderIllinois Rd Location

Firehouse Subs - J-Bears LLC; Fort Wayne (IN); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Paid weekly

Free uniforms

Paid time off

Employee discounts

Flexible schedule

Free food & snacks

Job summary

Firehouse Subs in Fort Wayne, Indiana is seeking a shift supervisor to oversee daily operations and ensure quality service while reporting to the General Manager.

You will lead the restaurant team on shift, train staff, maintain cleanliness, and help implement company initiatives. The role requires standing for long periods and lifting up to 50 lbs, with opportunity to participate in interviews and staff development.

Qualifications

• Experience in hospitality or fast-casual environments preferred.
• Ability to lead a diverse team and maintain service standards.
• Knowledge of health and safety regulations is a plus.

Responsibilities

• Oversee daily shift operations and ensure smooth service flow.
• Guarantee guest satisfaction and uphold Firehouse Subs standards.
• Enforce health, safety, and sanitation guidelines across the shift.
• Lead, train, and discipline staff under the General Manager.
• Assist GM with hiring, scheduling, and performance feedback.

Skills

Leadership

Customer service

Food safety

Team management

Job description

Benefits

• Paid Weekly
• Free uniforms
• Paid time off
• Employee discounts
• Flexible schedule
• Free food & snacks

REPORTS TO: General Manager

POSITION SUMMARY STATEMENT

This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.

Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business.

Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.

Ensures the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.

Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” and mission and vision statements.

Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.

Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM.

Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.

Actively participates in all Public Safety Foundation initiatives.

Represents Firehouse Subs® in a professional, positive manner at all times.

Communicates effectively to the GM/Owner any and all issues that may impact our business.

Able to work on their feet for up to 13 hours at a time.

Able to lift up to 50 lbs.

Any other duties assigned by GM/Owner.