Shift Leader

Firehouse Subs; Lakewood (WA); On-site; USD 42,000 - 64,000; Full time

Job summary

Firehouse Subs is seeking a dedicated shift supervisor in Lakewood, Washington to oversee a specific shift and drive profitable operation while adhering to company guidelines.

You will lead the restaurant team to deliver superior guest service, ensure compliance with health, wage and safety rules, help hire and train staff, and support the General Manager with daily game plans.

Qualifications

• Leadership and people management abilities.
• Knowledge of local, state and federal regulations.
• Understanding of food cost, labor and controllables fundamentals.
• Experience in operating shifts and enforcing company policies.

Responsibilities

• Ensure restaurant compliance with health, wage, age and safety regulations.
• Enforce Firehouse Subs policies and procedures.
• Drive profitability by managing shift food cost, labor, and controllables.
• Provide leadership to the team to achieve guest service, quality and cleanliness standards.
• Assist GM with operations plans and company initiatives in a timely manner.
• Participate in hiring, training and disciplining team members.
• Complete required programs, reports and legal documents on schedule.
• Represent Firehouse Subs professionally at all times.
• Communicate issues to GM/Owner that may impact the business.
• Stand and work on feet up to 13 hours; lift up to 50 lbs.

Skills

Leadership

Compliance

Health & Safety

Operations

Job description

POSITION SUMMARY STATEMENT: This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.

• Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business.
• Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
• Ensures the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
• Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” and mission and vision statements.
• Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
• Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM.
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Actively participates in all Public Safety Foundation initiatives.
• Represents Firehouse Subs® in a professional, positive manner at all times.
• Communicates effectively to the GM/Owner any and all issues that may impact our business.
• Able to work on their feet for up to 13 hours at a time.
• Able to lift up to 50 lbs.
• Any other duties assigned by GM/Owner.

REPORTS TO: General Manager

POSITION SUMMARY STATEMENT: This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.

• Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business.
• Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
• Ensures the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
• Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” and mission and vision statements.
• Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
• Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM.
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Actively participates in all Public Safety Foundation initiatives.
• Represents Firehouse Subs® in a professional, positive manner at all times.
• Communicates effectively to the GM/Owner any and all issues that may impact our business.
• Able to work on their feet for up to 13 hours at a time.
• Able to lift up to 50 lbs.
• Any other duties assigned by GM/Owner.